
FAQ
What kind of art is this?
This is digital hand-drawn artwork created by me (Divya). Each piece is illustrated with care, attention to detail, and my own signature style.
What are your shipping details within USA?
Processing takes 4–5 business days (Mon–Fri). Once processed, shipping takes another 2–5 business days depending on your location within USA.
Most US orders arrive within 1–2 weeks.
For the most accurate estimate, please refer to the delivery timer on the product page before ordering.
Orders ship from our print centers in California or Kentucky.
Note: Business days do not include weekends.
When will I receive a tracking number?
📦 You'll receive a tracking link via email once your order ships — usually within 4–5 business days (Mon–Fri) of placing your order.
For example, if you order on a Saturday, you can expect tracking by Thursday or Friday the following week.
Please note: Business days do not include weekends and national holidays.
Can I receive my order within 3–6 days?
No, I do not offer 3–6 day delivery.
All artworks require 4–5 business days (Mon–Fri) for processing before shipping begins. Shipping takes another 2-5 business days.
Most domestic orders within the USA arrive within 1–2 weeks.
Most International orders outside the USA arrive within 3–4 weeks.
Kindly please place an order only if you’re comfortable with this timeline.
What is your return policy?
All sales are final as each artwork is made to order with care and is of premium quality.
We do not accept returns or cancellations. For damaged or incorrect orders, email us within 7 days of delivery with proof of damage and if your item hasn’t arrived within 15 days of shipment, contact us and we’ll gladly offer a replacement or refund.
Do you ship internationally?
Yes, international shipping is available for rolled (unframed) paper prints only. Framed and canvas prints are currently shipped within the United States only.
International delivery typically takes 3–4 weeks, depending on the destination and customs processing.
How can I contact you quickly?
For the fastest response, please contact me through:
- The website chat box in the bottom right (7 AM–10 PM Arizona time, all 7 days)
- Email: hello@divyanatur.com
- Instagram: @divyanatur
Messages sent outside these hours will be answered the next day.
Why Divya Natur
✔Meaningful Indian Art : Inspired by the beauty of temples, culture, and rituals
✔ Premium Grade Art: Premium giclée prints with archival inks for crisp detail and lasting beauty (90+years)
✔ Made in the USA: Printed and framed in professional studios in the United States.
✔ Designed for Indian Homes in the USA: For customers within the U.S., orders ship domestically, avoiding international import charges and long overseas transit.
✔ Framed and Unframed Options: Ready-to-hang frames or flexible unframed prints within the US.
✔ Free Shipping on all orders within USA: Enjoy free shipping within USA
✔ International Shipping: A flat rate shipping fee of $20 applies to orders shipped outside the US.