FAQ
Welcome to the FAQ section! Here, you'll find answers to common questions about my artwork, shipping, returns, and more. If you have further questions, feel free to use the contact form or email me at hello@divyanatur.com.
Collector's FAQ
Quality of Prints
Delivering top-quality prints is my utmost priority. I partner with a trusted and reputable third-party printing service to ensure my artworks are produced and shipped with precision, care, and excellence.
Paper Prints: All paintings are printed on thick, luxurious Museum grade fine art paper. The paper is 230GSM archival-grade and acid-free, ensuring a longer print life.
Canvas Prints: Canvas prints are produced on thick, archival-grade canvas for durability. The canvas is pH-neutral and acid-free, so it will not yellow over time.
Framed Prints: High Quality natural wood is used to frame the canvas.
Medium Used in Divya Natur Paintings
At Divya Natur, I blend Acrylic Paintings and Digital Hand-made Paintings to bring both nature and culture to life in a unique way. Each artwork is thoughtfully crafted using the medium that best aligns with the vision of the piece. For my digital paintings, I use acrylic or oil brushes to achieve a traditional look, while embracing the distinct beauty that digital art offers. The medium used for each painting is carefully detailed in the product description, so you'll always know exactly what to expect.
Does Divya Natur offer worldwide shipping?
Yes! I offer worldwide shipping for rolled prints and original artworks, so you can enjoy my art no matter where you are. However, framed artwork is currently available for shipping only within the USA and Canada.
Customs for International Customers Outside of the US
Please note that any customs duties, taxes, or import fees that may be imposed by your country’s customs authority are the responsibility of the buyer. These charges are not included in the cost of shipping or the product price and will need to be paid separately upon delivery. I recommend checking with your local customs office for specific details regarding these fees.
Are Returns accepted?
Yes, I accept returns for rolled prints within 30 days of purchase. Please note that return shipping costs are the responsibility of the customer. Original artworks and framed artworks are non-returnable.
If you have any questions about returns or need assistance, please don’t hesitate to reach out at hello@divyanatur.com I’m here to help!
Details about instant downloads for Indian cultural paintings:
What You Get:
When you purchase an instant download, you’ll instantly receive high-resolution digital files of the artwork to your email, ready to print.
Eco-Friendly Option:
Digital downloads reduce shipping and packaging, making them a sustainable choice for art lovers worldwide.
Versatile Sizes:
Each digital download includes multiple size options, ensuring the perfect fit for your space.
Convenience:
No waiting! Download your files instantly after purchase and print them at your preferred size and location—whether at home, a local print shop, or an online printing service.
Personal use only:
The instant download files for my Indian cultural paintings are exclusively for personal use. This means you can:
- Print and display the artwork in your home or personal space.
- Use the designs for non-commercial gifts, such as a thoughtful present for a loved one.
However, commercial use is not permitted. This includes:
- Reselling the digital files or printed artwork.
- Using the artwork for marketing, advertising, or any business purposes.
- Altering the files and redistributing them in any form.
By purchasing, you agree to these terms, which ensure that the creativity and effort behind each piece remain protected. Thank you for respecting my work and supporting my journey as an artist!
For any questions or special permissions, feel free to reach out at hello@divyanatur.com.